At Look, we provide FREE Standard delivery to any address within the contiguous United States. However, do note that we do not deliver to PO Boxes, military and restricted areas, or all naval ports..

On the front, we deliver to most states that our logistics partners have affiliates in and whilst we strive to keep our rates affordable, our focus is on getting the items to you quickly, promptly, and safely. For a list of states that we deliver to and our charges, you may select your item and proceed to the checkout page, as charges are based on weight & volume. Upon entering your delivery details, we will auto-calculate the delivery charges based on your given address without the need for payment or registration.

2. ORDER STATUS & TRACKING

All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 2 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing, and dispatching of the order. An email confirmation will be sent for all orders once received.

Local Deliveries

There are 2 delivery options available for customers: Standard and Standard 2

Standard Courier – is FREE for most orders, and it takes approximately 5 working days to reach you from the time of order.

To serve you better, you may even choose the timing of your deliveries from 9am to 10pm, weekdays or Saturdays, regardless of couriers.

Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You may check and track the delivery status of your orders with our local logistics partner, with your Order Number. There will be an additional charge for re-delivery should nobody be present to receive the package. Please provide your contact number under the address selected upon checkout in order for the courier company to contact you in case of any unforeseen circumstances.

3. MODE OF PAYMENTS

We accept payments via VISA/MASTER credit and debit cards and American Express. We do not accept payments via ATM or inter-bank transfers.